Terms and Conditions
Preliminary document subject to commercial and legal validation before final publication.
Updated 29 August 2026
1. Scope of this draft
These preliminary terms describe use of the Llanos del Castor website and booking experiences when that function is enabled. The product page, purchase summary and booking confirmation form part of the specific conditions that apply.
2. Identity and official channels
Llanos del Castor is located at National Route 3, km 3033, Ushuaia, Tierra del Fuego. Only the details and channels published on this website should be considered official. Do not send card details or sensitive information through WhatsApp or email.
3. Catalogue information
Information must be read together with the current product page. Season, duration, requirements, inclusions, exclusions, meeting points, prices and availability may differ by experience. Essential missing information must be confirmed before purchase.
4. Enquiries and booking confirmation
A WhatsApp enquiry, website selection or incomplete cart is not a booking. A booking is confirmed only when the corresponding channel communicates confirmation and the payment conditions stated for that transaction have been met.
5. Prices, currencies and payments
The final price, currency and enabled payment methods are only those shown before confirmation or communicated for an assisted sale. Availability may vary with the agency's current configuration and must be checked before paying.
6. Changes, cancellations and refunds
Policies may vary by experience, date, fare and provider. They must be stated on the product page or booking documents before payment. This draft sets no deadline, penalty, free cancellation promise or refund percentage that has not been approved for the specific transaction.
7. Operating and weather conditions
Some activities depend on weather, road, snow, safety and operating conditions. If a confirmed service requires a change, the team will communicate the options that apply to that booking without promising a specific alternative in advance.
8. Participation and safety
Each person must provide accurate ages and required information, review requirements and follow staff instructions. Age, fitness, clothing, accessibility, food, insurance or suitability restrictions apply only when stated on the product page or confirmed documents.
9. Consumer information
The consumer relationship is interpreted under Argentine Consumer Protection Law 24,240 and other applicable rules. Nothing in this draft limits non-waivable rights. Before confirmation, the user must receive clear and detailed information about essential characteristics and sale conditions.
10. Personal data, changes and contact
Data processing is described in the Privacy Policy. Llanos del Castor may update this draft; the version applicable to a booking will be the one communicated and accepted for that transaction. Use the published official channels to request conditions or submit a complaint.